J’aime fruits et légumes Card

The J’aime fruits et légumes card is easy to use. It only works at participating stores.

• On the website Hello|Carte J’aime fruits et légumes. First, you will need to log in with your email address and password (determined when you activated your card).
• By calling Customer Service
  Monday to Friday, between 8:30 a.m. and 4:30 p.m., at 1-833-654-3556
• On the Hello mobile app
  
  Apple / iOS
  Google / Android

When will my money be deposited?

• $100 will be deposited on your J’aime fruits et légumes card on the 1st of each month.
• If there is a balance at the end of the month, it will be carried over to the next month.
• The card cannot hold more than $200.

Rules for deposits to your card

• To take full advantage of your card, use it each month to purchase $100 worth of fruits and vegetables ($25 per week).
• Important: The card cannot hold more than $200.
• If there is more than $100 left on your card at the end of the month, the deposit made on the 1st of the month will be
  • After the 1st of the month, it will be too late to receive the full monthly assistance amount. You will not be able to claim it later.
  • The amount deposited will be the difference between the maximum $200 that the card can hold and the amount you already have on the card.

Example:

Why a maximum amount of $200?

• The goal of the card is to help you eat fruits and vegetables more often.
• The $200 maximum is meant to encourage you to use the card regularly so you can benefit from eating fruits and vegetables more often.
• This system also helps us to identify unused amounts so they can be given to new participants.

Each month, discover the fruits and vegetables that will give you the most servings out for $20 on the Manger des fruits et légumes c’est payant! webpage.

There’s no need to cook complicated meals.

Discover simple, affordable, and tasty recipes on the webpage Je cuisine avec simplicité.

With your J’aime fruits et légumes card, you can buy whole, pre-cut and ready-to-cook vegetables, or ingredients and meals that contain lots of vegetables (e.g., tomato sauce, meal salads, carrot soup). The key is to add more fruits and vegetables to your daily diet.

The card is now accepted at new low-cost points of sale. Check them out to find inexpensive fruits and vegetables.

• Solidarity grocery stores (associated with a community organization);
• Liquidation websites (e.g., Food Hero, Flash Food);
• Certain liquidation grocery stores;
• Initiatives that offer low-cost fruit and vegetable boxes.

To view the list of all participating points of sale: www.cartefruitsetlegumes.ca.

In total, over 225 businesses in the Montérégie (chain, independent and solidarity grocery stores) accept the J’aime fruits et légumes card.

• Supermarkets (e.g. Maxi, Super C, Metro, Walmart, Tigre Géant, IGA, Metro, etc.)
• Local grocery stores (e.g.. Marché Tradition, Marché Richelieu, Marché Bonichoix, Axep, etc.) and independent stores (e.g. Les Petites Bonneville, Jardins St-Clet, etc.), including fruit stores (e.g. Remplis ton sac, Valmont, Fruits et légumes Mercier, etc.).
• Solidarity grocery stores (e.g. Le P’tit marché de chez nous, Épicerie de quartier Le GESTE, Récolte marché agroalimentaire et épicerie solidaire, Épicerie solidaire de la Maison de l’Entraide Ste-Julie)
• Liquidation grocery stores (e.g. Escompte St-Jean, Surplus d’Épicerie St-Hyacinthe).
• Community based points of sale (e.g. Complices alimentaires, Alternative Aliment-Terre).
• Surplus food discount stores (e.g. Food Hero, Flash Food).

The card only works with participating businesses offering a variety of fresh fruits and vegetables year round. These businesses must register to participate. You can suggest adding your grocery store.

The majority of grocery stores in the Montérégie accept J’aime fruits et légumes cards.

Grocery stores may be added throughout the project.

You can suggest that your grocery store be added by calling Customer Service from Monday to Friday, between 8:30 a.m. and 4:30 p.m., at 1-833-654-3556

To participate in the project, a grocery store must sell fresh fruits and vegetables year-round and must register for the project.

In total, more than 225 stores in the Montérégie region (chain stores, independent grocers, solidarity grocery stores) accept the J’aime fruits et légumes card.

• Supermarkets (e.g., Maxi, Super C, Metro, Walmart, Tigre Géant, IGA, Metro)
• Local grocery stores (e.g., Marché Tradition, Marché Richelieu, Marché Bonichoix, Axep) and independent grocers (e.g., Les Petites Bonneville, Jardins St-Clet), including fruit and vegetable markets (e.g., Remplis ton sac, Valmont, Fruits et légumes Mercier).
• Solidarity grocery stores (e.g., Le P’tit marché de chez nous, Épicerie de quartier Le GESTE, Récolte marché agroalimentaire et épicerie solidaire, Épicerie solidaire de la Maison de l’Entraide Ste-Julie)
• Discount grocery stores (e.g., Escompte St-Jean, Surplus d’Épicerie St-Hyacinthe).
• Community points of sale (e.g., Complices alimentaires, Alternative Aliment-Terre).
• Websites that sell discounted surplus food (e.g., Food Hero, Flash Food).

The card works only at participating points of sale that sell a variety of fresh fruits and vegetables year-round. These locations must register to take part. You can suggest that your grocery store be added.

A project representative is available to answer your questions Monday through Friday, from 8:30 a.m. to 4:30 p.m., at 1-833-654-3556.

👉 You will hear the name Hello Network in the greeting message. This is the company that sends out the cards for the project. It also provides support to participants.

You can suggest improvements to the project or file a complaint by contacting this same service.

There are a few reasons why your card might not be working

You can call Customer Service to request a replacement for a lost or stolen card.

Call 211 or visit www.211qc.ca.

• Call Info-Social (811)—it’s free, confidential, and available 24/7.
• The professionals there can give you advice and direct you to the right resources.

• Registration is by invitation only.
• Only people who received an invitation letter with a personal access code can participate.
• Your code is unique to you.
• It can only be used to register once (by you).
• If you share it with anyone else, you may be banned from participating in the project.
• Without a personal invitation letter, you will not be able to register.
• Check your mail at the address where you receive your government letters.

To participate, you must:

• Give your consent (agreement).
• Register using your personal access code.

How many spots are available?

• Up to 6,000 spots are available.There is only one registration period. No additional spots will be made available.

Do I have to participate if I received an invitation?

• No. Participation is 100% voluntary. You can stop participating at any time, without penalty.

To register, you must have been selected by and received an invitation letter from the Ministère de l’emploi et de la solidarité sociale (MESS).

Only people who received this invitation letter may register. Invitation and reminder letters were mailed by the MESS during the weeks of September 15 and 22 (two separate letters).

The letter contains a unique access code assigned by the MESS to each eligible person.

Unfortunately, we do not accept unsolicited registrations. Without this letter, you will not be able to register.

The only way to confirm your eligibility is to check the email address at which you receive government communications. We cannot verify your eligibility any other way (since we do not have the list of people invited by the MESS).

• The J’aime fruits et légumes card is automatically reloaded with $100 on the 1st of each month.
• It works like a debit card (with a PIN or tap).
• If there is a balance at the end of the month, it will be carried over to the next month.
• The card cannot hold more than $200.
• You can make multiple fruit and vegetable purchases, as needed.
• If the card is not used for 60 days, it will be deactivated and offered to another eligible person.
• You cannot withdraw cash with the card.
• You are not permitted to buy alcohol, tobacco products, or lottery tickets with the card.

The J’aime fruits et légumes card can be used to purchase any fruits or vegetables, in any form.

• Fresh: whole, cut, grated, prepared (e.g., salad), etc.
• Frozen: whole, cut, in ready-to-use mixes (e.g., stir-fry vegetables), etc.
• Canned: in water, in juice, etc.

You are not permitted to buy alcohol, tobacco products, or lottery tickets with the card.

• Your personal access code (written on the invitation letter)
• Full name
• Address
• Date of birth
• Phone number
• Email address (if you have one)

Preferred language of communication

Your personal information will not be shared with Service Québec or any other government agency.

The government will not know the identity of people who register for the J’aime fruits et légumes card.

Your participation is confidential.

This information will be used to:

• Send the card to your address
• Answer your questions
• Replace the card if it is lost

The type of foods you buy will not be tracked by the card. It will only track when (time) and where (which stores) your card is used and how much you spend.

Where will my information be stored?

• Your information will be kept by Hello Network on secure servers in the United States.
• It will be destroyed after May 30, 2026, unless you keep the card for other reasons.
• Only authorized employees will have access to your information.

• Hello Network is the company that sends out the cards and provides customer service and support.
• 👉 You will register for the card online at Hello|Carte J’aime fruits et légumes (french only)
• 👉 Only Hello Network will know who receives the cards (identity of participants).

You have the right to access your personal information and ask that it be corrected or destroyed. To exercise this right, you can call Hello Network at 1-833-654-3556.

• You will receive $100 per month to buy fruits and vegetables.
• The card is accepted at most grocery stores in the Montérégie region.
• Your government benefits or allowances will not be affected.
• You may stop participating at any time, and you will not be asked to refund any amounts you have already spent.

Remember:

• You will have to provide personal information in order to receive the card. Your personal information will not be shared with Service Québec or any other government agency. The project is run by an independent team, and your participation is confidential.
• The card will track when (time) and where (which stores) you shop, but not the items you buy.
• Any remaining balance will not be refunded.
• You are responsible for your card.

You have found your invitation letter and would like to register?

To participate, you must:

• Give your consent (agreement).
• Register with your individual access code (the one you received in your invitation letter).

You can do this in two ways:

• Online, using this registration form
• By phone, with assistance from a representative:
  Customer service for the I Love Fruits and Vegetables Card
  1-833-654-3556
  Monday to Friday, between 8:30 a.m. and 4:30 p.m.

You will hear the name Hello Network in the welcome message. This company handles customer service for the project and sends out the cards.

Before using your card for the first time, it must be activated.

• On the website Hello|Carte J’aime fruits et légumes (french only)
• By calling Customer Service
  Monday to Friday, between 8:30 a.m. and 4:30 p.m., at 1-833-654-3556To activate your card, you will need the personal access code written on your invitation letter.The card will not work until it is activated. You will only need to do this once.During activation, you will be given a PIN for your card. This PIN is already programmed on the card.Write it down and keep it in a safe place.

How to find a participating grocery store

The J’aime fruits et légumes card only works at grocery stores that have agreed to participate in the project.

You can find participating grocery stores:

1. By checking the List of participating grocery stores
2. By calling Customer Service from Monday to Friday, between 8:30 a.m. and 4:30 p.m., at 1-833-654-3556Most grocery stores in the Montérégie region accept the J’aime fruits et légumes card.

Finding the cheapest fruits and vegetables this month

This picture will show you which fruits and vegetables this month will give you the most servings for $20.

• See the picture

Need inspiration or advice?

You’ll find basic advice and simple recipes on this webpage.

The research team uses several methods for gathering information in order to understand how the J’aime fruits et légumes card functions in practice (use, context, obstacles, facilitating aspects) and its effects on health, including:

• Interviews with merchants and project partners to understand their role and their challenges.
• Anonymous visits to businesses for direct observation.
• Before and after questionnaires regarding card use among 500 participants to observe the changes in their eating habits, health and well being.
• Accompanying participants to stores to experience how the card is used.
• Life stories (lengthy interviews) to better understand the participants’ journey and how the card impacts their daily lives.

The results will allow for a better understanding of what is working well, what could be improved.

Recommendations will be made to enhance the development of similar measures or to consider a greater deployment of the J’aime fruits et légumes card to other regions of Québec.

Those responsible for coordinating the assessment of the J’aime fruits et légumes card pilot project can be contacted by email.

The goal of the project is to improve people’s health and encourage them to eat more fruits and vegetables. The Direction de santé publique de la Montérégie is the organization spearheading the J’aime fruits et légumes card pilot project.

Organizations can refer any eligible person (who received an invitation letter) to the Customer Service department for the J’aime fruits et légumes card, which is standing by to help people register for the project and explain how to use the card in a series of easy, straightforward steps.

Questions about the project can be emailed to the team at cartefl.cisssmc16@ssss.gouv.qc.ca.